Live Vibes UK
Effective Date: 10 August 2025
Last Updated: 10 August 2025
1. Introduction
These Terms and Conditions (“Terms”) govern your use of the Live Vibes UK website and services. Live Vibes UK (“we,” “us,” or “our”) is a cultural event management company operating in the United Kingdom.
By accessing our website, purchasing tickets, or attending our events, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our services.
2. Company Information
Live Vibes UK
- Email: info@livevibes.com
- Phone: +44 7875 211308, +44 7737 471594, +44 7944 208292
- Services: Cultural event management, festival organization, brand partnership facilitation
3. Website Use
3.1 Permitted Use
You may use our website to:
- Browse information about our events and services
- Purchase tickets for our events
- Contact us for inquiries and partnerships
- Access content we make publicly available
3.2 Prohibited Use
You must not:
- Use our website for any unlawful purpose
- Attempt to gain unauthorized access to our systems
- Distribute malware or harmful code
- Copy, reproduce, or distribute our content without permission
- Impersonate Live Vibes UK or our staff
- Post or transmit offensive, defamatory, or inappropriate content
4. Event Tickets and Registration
4.1 Ticket Purchases
- All ticket sales are subject to availability
- Prices are as displayed at the time of purchase
- We reserve the right to limit ticket quantities per person
- Payment must be completed to confirm your booking
4.2 Ticket Delivery
- E-tickets will be sent to your registered email address
- Physical tickets may be available for collection at specified locations
- You are responsible for bringing valid tickets to events
4.3 Refunds and Cancellations
- Event Cancellation: Full refunds will be provided if we cancel an event
- Customer Cancellation: Refunds are subject to our discretion and event-specific policies
- No-Show Policy: No refunds for unused tickets
- Force Majeure: No liability for cancellations due to circumstances beyond our control
4.4 Ticket Transfer
- Tickets are non-transferable unless explicitly stated
- Unauthorized resale of tickets may result in cancellation without refund
- We are not responsible for tickets purchased from unauthorized sellers
5. Event Attendance
5.1 Entry Requirements
- Valid ticket required for entry
- Photo ID may be required
- We reserve the right to refuse entry or remove attendees for safety or behavioral reasons
- Age restrictions may apply to certain events
5.2 Event Conduct
By attending our events, you agree to:
- Follow all venue rules and staff instructions
- Respect other attendees and cultural traditions
- Not engage in disruptive or inappropriate behavior
- Allow reasonable searches for security purposes
5.3 Photography and Recording
- Professional photography and filming may occur at events
- By attending, you consent to being photographed or filmed
- Personal recording devices may be restricted at certain events
- Commercial photography or recording is prohibited without permission
6. Brand Partnerships and Sponsorship
6.1 Partnership Agreements
- Brand partnerships are subject to separate written agreements
- Partnership terms supersede these general Terms where applicable
- All partnership proposals are subject to our approval
6.2 Intellectual Property
- Partners must respect our intellectual property rights
- Use of Live Vibes UK branding requires prior written consent
- We retain rights to event content and documentation
7. Intellectual Property Rights
7.1 Our Content
- All website content, logos, and materials are owned by Live Vibes UK
- Content is protected by copyright and other intellectual property laws
- Limited license granted for personal, non-commercial use only
7.2 User-Generated Content
- You retain ownership of content you submit to us
- You grant us a license to use your content for promotional purposes
- You warrant that your content does not infringe third-party rights
8. Limitation of Liability
8.1 General Limitations
To the extent permitted by law, Live Vibes UK shall not be liable for:
- Indirect, consequential, or special damages
- Loss of profits, data, or business opportunities
- Damages exceeding the amount paid for our services
- Events beyond our reasonable control
8.2 Event-Specific Limitations
- We are not responsible for personal injury except where caused by our negligence
- Weather-related disruptions are not grounds for refunds
- We are not liable for third-party vendors or venue-related issues
- Lost or stolen personal items are not our responsibility
9. Indemnification
You agree to indemnify and hold harmless Live Vibes UK from claims arising from:
- Your violation of these Terms
- Your negligent or unlawful conduct at events
- Your infringement of third-party rights
- Your use of our website or services
10. Data Protection and Privacy
- Personal data is processed in accordance with our Privacy Policy
- We collect and use information necessary to provide our services
- You have rights regarding your personal data under UK data protection law
- See our Privacy Policy for detailed information
11. Force Majeure
We shall not be liable for failure to perform our obligations due to:
- Natural disasters, extreme weather conditions
- Government restrictions or public health emergencies
- Terrorist attacks or security threats
- Strikes, labor disputes, or supply chain disruptions
- Other circumstances beyond our reasonable control
12. Modifications to Terms
12.1 Changes
- We may update these Terms from time to time
- Updated Terms will be posted on our website with a new effective date
- Continued use of our services constitutes acceptance of updated Terms
12.2 Notification
- Significant changes will be communicated via email where possible
- Event-specific terms may be communicated separately
13. Termination
13.1 By Live Vibes UK
We may terminate or suspend your access to our services:
- For violation of these Terms
- For inappropriate behavior at events
- At our sole discretion for business reasons
13.2 Effect of Termination
- Outstanding obligations remain in effect
- Refunds subject to our standard policies
- Previously granted licenses terminate
14. Dispute Resolution
14.1 Governing Law
These Terms are governed by the laws of England and Wales.
14.2 Jurisdiction
Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
14.3 Alternative Dispute Resolution
We encourage informal resolution of disputes through direct communication before pursuing formal legal action.
15. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.
16. Entire Agreement
These Terms, together with our Privacy Policy and any event-specific terms, constitute the entire agreement between you and Live Vibes UK regarding our services.
17. Contact Information
For questions about these Terms and Conditions, contact us:
Live Vibes UK
- Email: info@livevibes.com
- Phone: +44 7875 211308, +44 7737 471594, +44 7944 208292
18. Age Requirements
- Our services are intended for individuals aged 18 and over
- Minors may attend events with appropriate adult supervision
- Special terms may apply to family-friendly events
By using our website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.